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Privacy Policy & Ethics


Privacy Policy

This website is operated by:


PTLS® Psychological Trauma Life Support
CVR: 40999027
Address: Søhøjen 15, 4000 Roskilde, Denmark
Contact: support@ptls.net


1. Purpose and Scope

This privacy policy describes how PTLS.dk processes personal data, as well as the ethical principles underlying the psychological practice to which this website relates.

PTLS.dk is used for:

  • Providing information about education, courses, and psychological services such as therapy, counseling, supervision, and related services
  • Receiving and responding to inquiries, as well as conducting initial assessments of potential collaborations, including education, courses, and psychological services

2. Processing of Personal Data and Use of Data Processor

PTLS.dk only collects and processes personal data that you voluntarily provide, for example via contact forms, email, or when booking consultations.


2.1 Types of Personal Data

Depending on the nature of your inquiry, the following data may be processed:

  • Name
  • Email address
  • Phone number
  • Booking information
  • Other information you choose to share

Sensitive health data is not processed through the website alone.


2.2 Booking, Record-Keeping, and Secure Data Processing

When booking psychological consultations, terapeutbooking.dk, operated by EasyPractice ApS, is used as an external data processor.

This system is used for:

  • Online booking of consultations
  • Client administration
  • Record-keeping (clinical documentation)
  • Secure communication
  • Invoicing and payment
  • Storage and protection of sensitive personal data

Processing of personal data within this system is conducted in accordance with applicable data protection legislation (GDPR).


2.3 Data Processing Agreement

A written data processing agreement has been entered into between:


Data Controller:
PTLS® Psychological Trauma Life Support ApS
Søhøjen 15, 4000 Roskilde, Denmark
CVR: 40999027


Data Processor:
EasyPractice ApS (terapeutbooking.dk)
Vesterbrogade 74, 1620 Copenhagen V, Denmark
CVR: 35642536


The data processing agreement governs, among other things:

  • Purpose and scope of data processing
  • Confidentiality obligations
  • Technical and organizational security measures
  • Use of sub-processors
  • Handling of personal data breaches
  • Deletion and return of data upon termination


2.4 Security and Data Retention

EasyPractice ApS applies documented technical and organizational security measures, including:

  • Data encryption
  • Role-based access control
  • Secure login (including optional two-factor authentication)
  • Hosting within the EU/EEA

Personal data is retained only for as long as necessary in accordance with applicable laws and professional obligations.


3. Purpose of Processing

Personal data is processed solely for the purpose of:

  • Responding to inquiries
  • Assessing the relevance of psychological counseling, education, or collaboration
  • Administrative follow-up

Personal data is not used for marketing purposes without explicit consent.


4. Storage and Deletion

Personal data is stored securely and only for as long as necessary for the purposes for which it was collected. Irrelevant inquiries are deleted on an ongoing basis.

Information submitted via the website is not automatically included in clinical records.


5. Disclosure

Personal data is not disclosed to third parties without your consent, unless required by applicable law.


6. Cookies

PTLS.dk uses only technically necessary cookies unless otherwise explicitly stated.

Cookies are not used for profiling or marketing purposes without consent.


7. Your Rights

You have the right at any time to:

  • Access the personal data processed about you
  • Request correction or deletion of your data
  • Object to the processing of your data

Requests regarding personal data may be directed to the data controller using the contact information above.


8. Ethical Framework for Psychological Practice

The psychological services associated with PTLS.dk are conducted in accordance with the Ethical Principles of Nordic Psychologists.

These principles include, among others:

  • Respect for the rights and dignity of the client
  • Professional competence and recognition of limitations
  • Responsibility and avoidance of harm
  • Professional integrity and clear role boundaries

Ethical reflection is an integral part of all psychological practice.


9. Confidentiality

All psychological services are subject to confidentiality and professional secrecy in accordance with applicable laws and ethical standards.

Exceptions to confidentiality may apply if:

  • There is an imminent risk of harm to the client or others
  • Disclosure is required by law

Such limitations will always be clearly communicated.


10. Scope of Responsibility

The content on PTLS.dk is provided for informational purposes only and cannot replace individual psychological education, assessment, counseling, treatment, or similar services.

Psychological education and advisory services are clearly distinguished from treatment and therapy unless explicitly agreed upon within a professional relationship.


11. Complaints and Ethical Inquiries

Any questions or complaints regarding psychological practice may be directed to the data controller.

Psychological practice is subject to oversight and ethical regulation by relevant professional associations and governing bodies.


Last updated: January 4, 2026, 13:05



copyright © 2026 PTLS® Psychological Trauma life support - all rights reserved.

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