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Overview:
Gain the knowledge and practical skills to initiate and manage difficult conversations.
Focus:
The learning focus is on building trust, fostering psychological safety, and identifying realistic solutions.
Content:
Intensive training in psychological micro-skills (1 day – 8 hours).
Note: This course includes simulation training with professional actors.
Overview:
Acquire the knowledge, skills, and practical competencies to conduct difficult conversations related to grief, trauma, and severe mental illness.
Focus:
The learning focus is on increasing self-awareness and self-insight, as well as facilitating a psychologically safe space for dialogue.
Content:
Training in structured psychological communication methods (2 days – 16 hours).
Note: This course includes simulation training featuring professional actors.
Overview:
Acquire the knowledge and practical skills to manage acute psychological reactions at the scene of traffic accidents.
Focus:
The learning focus is on creating calm, establishing situational awareness, and providing effective psychological support during the initial phase until professional help takes over.
Content:
Training in the application of the three core principles of Psychological First Aid (4 days – 32 hours).
Note: This course includes simulation training featuring professional a
Examples of a traumatic event: 1) Accidents involving life-threatening injury or harm, 2) Violence, psychological abuse, threats, assault, or stalking, 3) Sudden death or serious illness of a loved one, 4) Terrorism, fire, or natural disasters, 5) Occupational or work-related stress and burnout.
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